Viable Resources, Inc (VR) is a privately held corporation headquartered in Sarasota, Florida. Since 2001, VR has successfully met the dynamic needs of the North American Contact Center market for high-quality, cost-effective, on-demand professional services.
As the telecommunications industry has evolved and Contact Center requirements have become more sophisticated, we have expanded our capabilities significantly. In addition to our core Contact Center design and integration capabilities, we offer turn-key implementation services from the most simple VoIP telephone implementation to the most complex SIP based solution with robust call center technology including CTI and call recording.
VR is committed to creating a business operational model that allows our associates to easily balance the needs of family, friends, and personal interests with the demands of a satisfying career while delivering the best value to our customers. Our operational model has made VR distinctive within the industry. We are a “virtual organization”. 100% of our executives and associates work from virtual offices in their homes scattered throughout the United States. This approach has allowed us to provide our employees with an extremely high level of job satisfaction and quality-of-life, while minimizing costs and delivering exceptional value to our customers.