News
Wednesday, March 1, 2006
Viable
Resources Announces CCE Implementation Offers
SEATTLE,
WA – Viable Resources, Inc (VR-Inc.) has
launched a full suite of implementation and optimization
services for the Avaya Contact Center Express (CCE) product
line. These solutions, available through the Avaya Channel
Partner organization, are built around VR’s contact
center expertise and unique
methodology, that together,
deliver unprecedented value
for both customers and partners.
“CCE
is an amazing solution
for today’s contact
center;” says Susan Lowery, Director of Sales at Viable
Resources, “however, the complexity of integrating
it should not be overlooked.
CCE touches many different
technical elements in the
contact center environment,
and will impact people,
processes, and systems. This is where
the expertise of VR-Inc
is most
valuable. Our integration
solutions and delivery
methodology consider both
the up-stream and down-stream
effects on contact center
resources. Understanding
these impacts, we are able to assure that a fully
optimized solution is implemented,
one that maximizes productivity
and long-term ROI for our
customers.”
Ask VR-Inc about how we can support your CCE opportunities!
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