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News
December 1, 2004
Viable Resources launches a new portfolio of Optimization Services designed to help the contact center get more out of their existing technologies and solutions. These value-priced services range in scope from two-days to two weeks. Each leverages the expertise of VR-Inc's contact center consultants to help the contact center recognize immediate productivity and efficiency gains.
“Change is constant in the contact center,” says Viable Resources' CIO, Chuck Tilton, “and in this dynamic environment, it's very easy to underestimate the true impact of even subtle changes to your infrastructure and applications.” A careful analysis of the contact center's business needs and technology deployment can quickly uncover opportunities for optimization that may radically increase the productivity and profitability of the enterprise. For more information about VR-Inc's Optimization Services, click here.
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