Partners
At Viable Resources our partnerships are as critical to our success as the clients that we serve. These relationships are the backbone of our business, and we're proud to work side by side with the industry's premier contact center equipment manufacturers and their channel partners.

Avaya
Avaya is a leading global provider of business communications software, systems and services focused on serving the needs of businesses large and small. The Avaya contact center portfolio includes traditional voice products and converged voice and data systems, as well as unified communication applications and customer contact and customer relationship management solutions and applications. These technologies help their customers reduce costs, lower risk and grow revenues; in short, to achieve superior business results. For additional information about Avaya and their contact center products and solutions, visit www.avaya.com.

Viable Resources is a certified Avaya DevConnect Systems Integrator. Our affiliation with Avaya assures that our resources have the training and expertise to deliver best-in-class professional services in support of the Avaya contact center portfolio, and allows us to write our services on Avaya paper for Avaya Channel Partners.

• In support of our channel partners, Viable Resources leverages over 800 years of contact center experience to provide pre-sales support at no cost. Our expertise brought to bear on your behalf will have a positive impact on your contact center win-rate.
  
• Our value priced professional services provide the channel partner with a significant cost and competitive advantage. Viable Resources can deliver best-in-class contact center services at rates that allow our channel partners to win deals and recognize considerable margins.
  
• We are flexible and responsive to the needs of your customers. Whether you have sold a turnkey solution that you just need us to deliver, or whether you need us to utilize your processes, documentation and methodologies, we're equipped to exceed the expectations of you and your customers.
  
• Viable Resources is extremely easy to work with. Our business processes are intentionally structured with the channel partner in mind. When you need information or a quote, we'll get it to you fast. Most of our proposals can be delivered within 24 hours.
  
• We can even help you retire quotas or meet obligations with your distributors by sourcing our professional services through one of the manufacturers. This approach provides you with the ability to meet your sales commitments while still leveraging the VR-Inc contact center expertise and value.

Our channel partner relationships include the most recognized organizations in the industry...